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| Occupation: |
Customer Service, Information and Related Clerks
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| NOC
number: |
1453
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| Category: |
Other
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| Description: |
This unit group includes clerks who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, call centres, insurance, telephone and utility companies and by other establishments throughout the private and public sectors.
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| Example
Job Titles: |
accounts information clerk, bus information clerk, call centre agent, complaints clerk - customer service, counter enquiries clerk, courtesy desk clerk, customer service clerk, customer service representative - call centre, enquiries clerk, hospital information clerk, information clerk - customer service, lost-and-found clerk, order desk agent, public relations clerk, tourist information clerk
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| Essential
Skills: |
Detailed
Information about Essential Skills Required... |
| Other
Skills: |
Information
about Other Skills Required... |
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